Delivery & Shipping Information
Please note that the estimated delivery times are only estimates and cannot be guaranteed.
Delivery is only available in India. We aim to delivery product within 48 hours for destination in Delhi but shatak.co.in is not liable to delay due to uncontrollable circumstances.Goods are provided to you on approval and legal title to the goods does not pass to you until 14 days after delivery.Your statutory rights are not affected by this statement.All our Products are shipped through – STC Team,Delhivery, Bluedart, Fedex, First Flight Couriers, India Post Depending on Destination.You must tell us when placing your order in the ‘Add Comments About Your Order’ box at the checkout, about any special factors that may result in delivery being more costly and/or taking longer than it otherwise would have.
Extra charges for delivery may apply in any of the following circumstances:
1. If you change the address where your goods are to be delivered at short notice.
2. If delivery is costs more than the normal charges and/or takes longer than it otherwise would have because of any special factors that you failed to tell us about.
3. If the goods need to be redelivered because there was no-one at the delivery address at the time of receiving the goods or to sign for the goods at the time arranged for delivery.
If you need to inform us of any special factors regarding your delivery after you have placed and confirmed your order please contact us.For our standard delivery items, our courier will attempt delivery 1 time with a notification or a call from them. You may then inform them arrange a suitable time for delivery.We will let you know if any extra delivery charges are payable and you must pay these charges on delivery (as appropriate).For our Electrical products, if we attempt to deliver goods to a delivery address but delivery is impossible or impractical, you may contact us with an alternative delivery address and we will redeliver to that alternative delivery address. However, if we do not hear from you with a suitable alternative delivery address within 7 days of the attempted delivery, then we may cancel your order and deduct a charge for our administration, transit and storage costs which will be no more than 5% of the price of the goods from your refund. Delivery charges will not be refunded.
Delays in Delivery
Occasionally the delivery of your goods may be delayed by circumstances outside our control. If for any reason we are unable to deliver the goods or to have them ready for collection within the original approximate time frame then we will notify you of the delay and new time frame as soon as possible. If you cannot wait for the goods, you must let us have notice of cancellation from the person who placed the order within 7 calendar days of you receiving notification about the delay. If we receive your notice of cancellation as set out above within such 7 day period, then we will let you have a full refund. However,shatak.co.in cannot accept any liability for any losses you incur (including loss of earnings) or for compensation for perceived inconvenience that may be suffered due to any delay.
Arrival of Goods
On delivery of your products, you will be asked to sign for the goods and inspect any the same to ensure you accept them. For this reason you should be present at delivery yourself. However, if you do ask someone else to take delivery for you, then you must make sure that they are aware of what they need to do.No goods will be checked or assembled for you on delivery We will deliver your goods to the room of your choice provided that our delivery team can gain access to that room.We Usually Ship within 24 Hours Depending on Availability of stocks or would notify you if any change, We Ship Goods within Delhi/NCR, immediately through our local courier or Transport depending on the size of goods.Delivery time to north India(exclusive NCT) : 5-7 days or earlier, Delivery time to South India : 8-10 days or earlier.We are here to provide best quality products, offer best prices online and support our clients relating to product quality, guidance, customer support and convenience.
For more details on Shipping and other Shipping Related queries contact us on +91-7011003741